---
title: Free E-books Updated for 2024
description: Newly revised and updated for 2024, Passage Technology's free e-book series, Essential Guides for Business Transformation, is available for free downloads.
---

[Passage Technology Blog | Salesforce Partner, AppExchange Developer ](https://www.passagetechnology.com/passage-technology-blog)

# [Free E-books Updated for 2024](https://www.passagetechnology.com/passage-technology-blog/free-e-books-updated-for-2024)

 Written by [John L. Duoba](https://www.passagetechnology.com/passage-technology-blog/author/john-l-duoba) | Jan 17, 2024

We at Passage Technology are proud to announce that our popular e-book series, “Essential Guides for Business Transformation,” has been revised and updated for 2024.

- [The Essential Guide for Admins & Developers](https://www.passagetechnology.com/en/essential-guide-for-salesforce-admins-developers)
- [The Essential Guide for Project Leaders](https://www.passagetechnology.com/en/essential-guide-for-project-leaders-in-businesses-using-salesforce)
- [The Essential Guide for Decision Makers](https://www.passagetechnology.com/en/essential-guide-for-decision-makers-in-businesses-using-salesforce)

For example, the e-book for admins and developers has a new section on improving and maintaining the quality of data in your Salesforce org. Now, technically, admins don’t “own” the data (they’re responsible for the platform); Salesforce users are much closer to the data itself and understand it better, which is important to the cleanup effort. Still, admins are in a unique position to guide data quality activities by properly empowering the users.

## **Quality of Data Is a Gamechanger — For Good or Bad**

After all, high-quality data are the table stakes for using Salesforce. Without it, Salesforce is an ineffective platform. Incomplete, invalid, and duplicate data damages all Salesforce functions. Therefore, having a proper data improvement strategy is key to generating business success and getting a return on investment in Salesforce.

> “Poor quality data costs businesses around $700 billion a year, or 30 percent of the average company’s revenue….A recent Salesforce study found that the average customer’s contact database is composed of 90% incomplete contacts, with 20% of records being useless due to several factors, such as 74% of the records needing updates and more than 25% of those being duplicates.”
> 
> — *Ensuring Data is of High Quality*, a Salesforce analytics study.

Be sure to check out our up-to-date [Essential Guides](https://www.passagetechnology.com/en/essential-guides-for-business-transformation-with-salesforce) today. Each of them is free, and they also feature an accompanying infographic to download.

[View full post](https://www.passagetechnology.com/passage-technology-blog/free-e-books-updated-for-2024)

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