How do you calculate the amount of open Cases for each Account record?
Quickly deploy one of Rollup Helper's pre-built rollups named, "Number of Open Cases." The Number of Open Cases use case calculates the amount of open Cases for each Account record. This use case deploys one Rollup Helper setting and one field, "rhuc_Number_Of_Open_Cases."
Once logged into your Salesforce organization click on the App Launcher or All Tabs and search for "Rollup Helper." Click on the "Deploy Pre-Built Rollups" tile and click "Deploy" next to the Number of Open Cases label:
You will also be able to view and edit the deployed rollup via the All Rollups page.
Now your Customer Service teams can see which Accounts need the most help. Sales and Marketing teams can also hold off on reaching out to customers or prospects until their issues are cleared up.