Training & Support

Learn, Connect, and Talk with Our Support Team

We’re Here for You!

At Passage Technology, we put customers at the center of everything we do. We offer support through email, live chat, and Knowledge Base Articles, as well as through the Trailblazer community. Our support staff are available 5 days a week for 8 hours per day to provide fast turnaround times and communication. 

I cannot speak highly enough of their support team, WOW!...Highly recommend product and Passage Technology as a whole - GREAT COMPANY AND Products!!!

—  Nellie Tillinghast, SquadLocker

Read the full story: Rollup Helper & Lookup Helper Give SquadLocker’s Sales Team Data On-demand  

We want to hear from you! Leave a Review or Share your story.

Get Help

Open envelopeEmail Support/Log a Case

Fill out and submit the Contact Us form, and we’ll promptly follow up with you.


Online Message Bubble Chat Logo updatedLive Chat with Support

Chat with our support team! To get started, just open the Chat Support "Help" box that appears on the bottom right side of your screen.

Self-service Support Resources

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Knowledge Base Articles

Our Knowledge Base is a self-help option that’s packed with how-to articles.


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 App Libraries – Training, Release Notes, and Other Supplementary Documentation 

Get comprehensive training and app documentation, including Admin guides, video training, FAQs, and use cases. 

Milestones PM+ Resources & Training

Rollup Helper Resources & Training

Lookup Helper Resources & Training 

Data Quality Helper Resources & Training 

Prioritization Helper Resources & Training

Storage Helper Resources & Training


Trailblazer Community

Connect with the Trailblazer Community – post questions, get feedback, share ideas, and learn from other Trailblazers.

Milestones PM+ Trailblazer Community

Rollup Helper Trailblazer Community

Lookup Helper Trailblazer Community

Storage Helper Trailblazer Community

Prioritization Helper Trailblazer Community

App Security & Open Source Software Credits

Learn more about About Salesforce app security.

See a listing of our open source software Credits.


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