USE CASE: Deleting Old Chatter Follows to Stay Under Salesforce Limits

Problem: Hitting the limit of Chatter object follows

There is a limit of 500 Chatter objects you can follow. And that limit can be reached rather easily. So it is important to take a proactive approach to manage this storage limit.

Solution: Create a process to regularly delete older, unneeded objects

Chatter follows are an Object type called "Entity Subscription," which can be deleted like any other Object by creating a rule in the app Data Quality Helper.

For our example, we will get rid of any Chatter follows that are over a year old, but you may substitute with your own criteria. 

• Create a New Data Cleanup Rule
  • Give the job a meaningful name: Get rid of Chatter follows
  • Object: Entity Subscription

• • Notes: Enter a description of the job.
    • Unfollow chatter posts that are older than a year ago

• • Create Filter Criteria
    
    • Created Date>greater than>Number of Days ago>365

• • Save
  • Data Cleanup Rule Activation
    • Recommended: Keep Inactive until records are previewed to verify the correct criteria have been defined.
  • Preview Records
    • From the Detail tab, select Preview Records to verify your criteria.

• Once you are satisfied that the criteria is correctly defined, from the Detail tab, use the check box to Activate the setting.
• Use the Run button to run the new rule.

Besides better data storage management, this app also offers enhanced data validation as well as duplicate data detection and resolution that exceeds default Salesforce functionality. Plus, don’t forget to take advantage of the list view that shows all validation and duplication issues detected by the rules Admins created. Install the free version today!