How do you calculate the amount of Cases for each Contact record?
Quickly deploy one of Rollup Helper's pre-built rollups named, "Number of Cases." The Number of Cases use case calculates the amount of Cases for each Contact record. This use case deploys one Rollup Helper setting and one field, "rhuc_Number_Of_Cases."
Once logged into your Salesforce organization click on the App Launcher or All Tabs and search for "Rollup Helper." Click on the "Deploy Pre-Built Rollups" tile and click "Deploy" next to the Number of Cases label:
You will also be able to view and edit the deployed rollup via the All Rollups page.
Now Customer Service teams can see which Contacts are requesting more help than others.