Passage Technology Blog | Salesforce Partner, AppExchange Developer

Ask PT About Reducing Response Time with New Leads in Salesforce

Written by PT | Sep 23, 2022

Dear PT, 

Buyer expectations are rapidly evolving. Now you can measure buyer intent in nearly real-time. However, at our company, our new Lead response time is often measured in days, not hours. Studies show that best practices require a response measured in minutes. Any ideas on how we can extend Salesforce® capabilities to make this internal improvement?

Hawt Leede from Prospect Heights, IL

Dear Hawt,

The early bird does indeed get the worm. And Lookup Helper can be used to gain that time advantage. Working alongside Salesforce business automation tools, the app can quickly assign and route Leads, notifying the right person, so follow up can happen quickly. It’s not complicated to do—using clicks not code you can create this solution in minutes, not hours or days.

Learn how to accelerate your sales team’s lead reaction time.

Sincerely,

PT

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