---
title: Service Owner | Software R&D for Salesforce Partner | Passage Technology
description: Hiring Service Owner at Salesforce app developer Passage Technology, ranked on the 2018 Best Places to Work in Chicago by Crain's Chicago Business!
image: https://www.passagetechnology.com/hubfs/Social%20Media/hiring2021.png
---

[GET DEMO](https://www.passagetechnology.com/any-product-one-on-one) **+1 (224) 655-6779

[![Trusted Salesforce service partner Passage Technology](https://www.passagetechnology.com/hubfs/2021/Nav-header-logo_PT.png) ](https://www.passagetechnology.com)

Authority to prioritize work for a service and evaluate work for completeness and desirability.

Determine the demand for services offered by a firm and its competitors.

# Description

## Strategy

- Establish service strategy and framework for making decisions.

## Build

- Create and prioritize the work backlog.
- Ensure service delivered meets customer needs.
- Perform pull request review on all changes submitted for the service.
- Review scenarios to ensure alignment with goal of the work item.
- Identify missing scenarios upon code review of pull requests.
- Provide feedback to developers on whether code is clean or will result in side effects.
- Help remove impediments to progress.

## Package

- Publish new releases according to the release management process.
- Ensure all necessary documentation is current. For example: 
    - User Guides
    - Support Knowledge Articles
    - Website Content
    - Email Content
    - Support Communities

## Collaborate

- Facilitate an atmosphere of cohesiveness and focused collaboration between all members of the team.

**Location(s):** Work From Home; Nationwide (All 50 States)

**Skills/Specialties:** Kanban, Scrum, Product Management

**Certifications:** Certified Salesforce Developer I

**Job Status:** Full-Time

**Education:** Bachelor of Science in Computer Science

# Apply by submitting your resume to recruiting@passagetech.com

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