Authority to prioritize work for a service and evaluate work for completeness and desirability.

Determine the demand for services offered by a firm and its competitors.

Description

Strategy

• Establish service strategy and framework for making decisions.

Build

• Create and prioritize the work backlog.
• Ensure service delivered meets customer needs.
• Perform pull request review on all changes submitted for the service.
• Review scenarios to ensure alignment with goal of the work item.
• Identify missing scenarios upon code review of pull requests.
• Provide feedback to developers on whether code is clean or will result in side effects.
• Help remove impediments to progress.

Package

• Publish new releases according to the release management process.
• Ensure all necessary documentation is current. For example:
  • User Guides
  • Support Knowledge Articles
  • Website Content
  • Email Content
  • Support Communities

Collaborate

• Facilitate an atmosphere of cohesiveness and focused collaboration between all members of the team.

Location(s): Work From Home; Nationwide (All 50 States)

Skills/Specialties: Kanban, Scrum, Product Management

Certifications: Certified Salesforce Developer I

Job Status: Full-Time

Education: Bachelor of Science in Computer Science

Apply by submitting your resume to recruiting@passagetech.com