--- title: Prioritization Helper | Salesforce Record Scoring App | Passage Technology description: Prioritization Helper is a Salesforce decision-making app on the AppExchange. Great for lead scoring, group evaluations, and decision analysis. image: https://www.passagetechnology.com/hubfs/2021/PH-ov.png --- [GET DEMO](https://www.passagetechnology.com/any-product-one-on-one) **+1 (224) 655-6779 [![Trusted Salesforce service partner Passage Technology](https://www.passagetechnology.com/hubfs/2021/Nav-header-logo_PT.png) ](https://www.passagetechnology.com) [![Salesforce decision making app, value scoring, matrix scoring app Prioritization Helper](https://www.passagetechnology.com/hubfs/2021/Overview-submenu-logo_PH.png) ](https://www.passagetechnology.com/prioritization-helper-overview) ## What is Prioritization Helper? Prioritization Helper is a tool to help enable your critical business decisions. And it’s better than sending out a poll or holding a real-time vote because the truth is, people are imperfect beings. There are plenty of obstacles that get in the way of rational reasoning such as [cognitive bias or sunk cost fallacy](https://trailhead.salesforce.com/en/content/learn/v/modules/drucker-school-information-competency/evaluate-the-quality-of-your-business-information). With Prioritization Helper, teams can easily reach a consensus, or prioritize their objectives in order of importance while understanding how a decision was made. ## Make Informed Business Decisions Enable informed group decisions by inviting all stakeholders to weigh criteria most important to them, and rate all options against those criteria. Great for critical decisions like software selections, hiring a new employee, or choosing events to sponsor. These comparisons make all team members feel heard as the criteria an Administrator finds important won’t always match a Sales person's. Prioritization Helper also helps reduce bias that may influence people’s choices. ## Prioritize Records Within Salesforce Objects, Without a Developer Wouldn’t it be great if all team members were on the same page about which items should be tackled first? Individuals and groups can use Value or Matrix Scoring to score records inside of Salesforce Objects. This way Sales will know which opportunities to attack first, and IT will know which bugs to fix urgently. And if your priorities change, the priority scores can be updated in real time. Priority scores display as a Salesforce formula field. Therefore, it is always up to date with zero delays, can be used in reports, and does not require database updates. It is a stable alternative to other processes such as Process Builder or custom apex code. The best part is that Value and Matrix Scoring provide a more straightforward visual input than coding, which makes it easier for any team member to create. It’s also easier to change in the future, rather than having to change the code itself. [Here is a breakdown of the similarities and differences between Value and Matrix Scoring.](https://www.passagetechnology.com/what-is-the-difference-between-value-scoring-and-matrix-scoring) ## Features - 100% Salesforce Native. Supports both Salesforce Classic and Lightning Experience. - 3 Sections: 1. Value Scoring: Prioritize records in any Object in Salesforce without coding by adding or subtracting points for meeting certain conditions. 2. Matrix Scoring: Prioritize records in any Object in Salesforce without coding with a points based system using a matrix. 3. Pairwise Comparisons: Collaborative decision making via the [Analytic Hierarchy Process (AHP)](https://www.passagetechnology.com/what-is-the-analytic-hierarchy-process-ahp) to reduce cognitive biases. - Invite stakeholders who may or may not have access to Salesforce for their input on decisions. - Save evaluation result to Salesforce Files, or directly download the result as a PDF document. ## Prioritization Helper Premium Edition ### New Customer Pricing ### $348/org/year * This price only applies if you accept our [standard agreements](https://www.passagetechnology.com/purchasing-and-legal). Contact us if you need a customized quote at [sales@passagetech.com](mailto:%20sales@passagetech.com?subject=Customized%20Quote%20From%20Web). * [ Buy Now ](https://www.passagetechnology.com/helper-suite-license-request) [ Already installed? ](https://www.passagetechnology.com/prioritization-helper-training) ### Interested in Prioritization Helper? ## Great Alone, Better with Friends Our apps work together to help *everyone* get more out of Salesforce. While Prioritization Helper is great for Salesforce Admins, when used in combination with other apps, you can also assist your sales, customer service, and executive teams by prioritizing Cases and Projects. Customers report higher satisfaction scores when they use multiple apps together! As an added bonus, if you buy two or more apps, you receive a 10% discount. Here are some solutions you can create by combining multiple apps together: ### [Project Management](https://www.passagetechnology.com/milestones-pm-plus-use-cases/using-admin-apps-to-assist-with-project-management) ![MPM tall_on-white](https://www.passagetechnology.com/hs-fs/hubfs/Milestones%20PM%2B/Logos/MPM%20tall_on-white.png?width=107&height=92&name=MPM%20tall_on-white.png)![White square, RH](https://www.passagetechnology.com/hs-fs/hubfs/Rollup%20Helper/Logos/White%20square%2c%20RH.png?width=110&height=94&name=White%20square%2c%20RH.png)![LH tall_on-white](https://www.passagetechnology.com/hs-fs/hubfs/Lookup%20Helper/Logos/LH%20tall_on-white.png?width=110&height=94&name=LH%20tall_on-white.png)![DQH__tall_on-white_color](https://www.passagetechnology.com/hs-fs/hubfs/Data%20Quality%20Helper/Logos/DQH__tall_on-white_color.png?width=110&height=94&name=DQH__tall_on-white_color.png)![PH tall_on-white_color](https://www.passagetechnology.com/hs-fs/hubfs/Prioritization%20Helper/Logos/PH%20tall_on-white_color.png?width=110&height=94&name=PH%20tall_on-white_color.png) Prioritize Projects or Tasks, link records to Projects, and manage clutter ### [Lead Scoring](https://www.passagetechnology.com/prioritization-helper-use-cases/score-records-on-any-salesforce-object-with-any-information-from-rollup-helper-and-lookup-helper) ![White square, RH](https://www.passagetechnology.com/hs-fs/hubfs/Rollup%20Helper/Logos/White%20square%2c%20RH.png?width=110&height=94&name=White%20square%2c%20RH.png)![LH tall_on-white](https://www.passagetechnology.com/hs-fs/hubfs/Lookup%20Helper/Logos/LH%20tall_on-white.png?width=110&height=94&name=LH%20tall_on-white.png)![PH tall_on-white_color](https://www.passagetechnology.com/hs-fs/hubfs/Prioritization%20Helper/Logos/PH%20tall_on-white_color.png?width=110&height=94&name=PH%20tall_on-white_color.png) Add or subtract sales intent points based on any field [ Schedule Demo ](https://www.passagetechnology.com/any-product-one-on-one) [ Learn more about Admin Apps ](https://www.passagetechnology.com/admin-apps-overview) #### [Account Priority (Value & Matrix Scoring)](https://www.passagetechnology.com/prioritization-helper-use-cases/account-priority) #### [Customer Service Case Priority (Value & Matrix Scoring)](https://www.passagetechnology.com/prioritization-helper-use-cases/customer-service-case-priority) #### [Eisenhower Matrix (Matrix Scoring)](https://www.passagetechnology.com/prioritization-helper-use-cases/eisenhower-matrix) **"**This tool has been great for helping our team members with their high case loads-- pretty simple to set up on the back end. Now my users can look at a report of all of their cases and see which ones management deems to be most urgent according to the data we chose. We are already thinking of several other use-cases that this tool can help us with.**"** ** ** — Sydney Scott, AppExchange Review [![Install Free 14-Day Trial](https://no-cache.hubspot.com/cta/default/4130736/60a12fb3-3cc1-4fb5-9885-a25dc717a0ca.png)](https://cta-redirect.hubspot.com/cta/redirect/4130736/60a12fb3-3cc1-4fb5-9885-a25dc717a0ca) [![Find what's the difference between matrix scoring and value scoring with Free trial Salesforce decision-making app Prioritization Helper](https://www.passagetechnology.com/hs-fs/hubfs/2021/PH-scoring-differences.png?width=478&height=250&name=PH-scoring-differences.png "Find what's the difference between matrix scoring and value scoring with Free trial Salesforce decision-making app Prioritization Helper")](https://www.passagetechnology.com/what-is-the-difference-between-value-scoring-and-matrix-scoring) © 2026 Passage Technology LLC All Rights Reserved. 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