--- title: Solutions for IT Managers from Passage Technology description: "How our apps solve problems for IT Managers: security & compliance, enabling Salesforce users, managing IT projects, and avoiding technical debt." image: https://www.passagetechnology.com/hubfs/Stock%20images/businessman%20working%20with%20digital%20tablet%20computer%20and%20smart%20phone%20with%20digital%20business%20strategy%20layer%20effect%20on%20wooden%20desk%20as%20concept.jpeg --- [GET DEMO](https://www.passagetechnology.com/any-product-one-on-one) **+1 (224) 655-6779 [![Trusted Salesforce service partner Passage Technology](https://www.passagetechnology.com/hubfs/2021/Nav-header-logo_PT.png) ](https://www.passagetechnology.com) With tech stacks becoming larger, more expensive and interconnected, it can be a lot to manage. One of the great things about Salesforce is being able to keep a lot of your information in one place through multiple clouds and AppExchange apps. As an IT Manager, you're probably trying to balance finding ways to [enable your Salesforce users](https://www.passagetechnology.com/en/solutions/it-managers-using-salesforce#enabling-team-members) to do what they need to, [while still being secure and following compliance](https://www.passagetechnology.com/en/solutions/it-managers-using-salesforce#security). You also want to [keep IT projects on track](https://www.passagetechnology.com/en/solutions/it-managers-using-salesforce#projects) while [avoiding technical debt](https://www.passagetechnology.com/en/solutions/it-managers-using-salesforce#avoid-technical-debt). --- ## Security & Compliance ### What we can help with: - [Mass deleting Individuals and related records](https://www.passagetechnology.com/mass-deleting-individual-and-related-records-with-data-quality-helper) - [GDPR compliance](https://www.passagetechnology.com/automatically-create-and-relate-individual-records-in-salesforce) - [Security FAQs about our apps](https://passagetech.my.site.com/KnowledgeBase/s/article/Security-and-Privacy-Policy-1578080055496) Data protection and privacy laws like General Data Protection Regulation (GDPR) and the California Online Privacy Protection Act (CalOPPA) are becoming more common, so you want your company to have the best practices for data privacy for everyone. Thankfully, Salesforce has created an Individual object to help you keep track of an individual’s data privacy preferences. Customizing and using the Individual object according to your business will help you honor your customers’ wishes regarding how their data is stored and used, and when it needs to be deleted. The "right to be forgotten" applies when  customers no longer wish for you to retain data about them, when you no longer have a legal basis for processing, or when it’s no longer necessary to keep their data. You can delete an Individual and its related records with [Data Quality Helper](https://www.passagetechnology.com/data-quality-helper-overview). How can you trust users outside of your department with these apps? All of our apps are 100% Native! That means we can't access your data, and we can rely on Salesforce's secure infrastructure.  ## Enabling Salesforce Users ### What we can help with: - Improving data quality in your Salesforce org - Deleting unnecessary data to save on storage costs - Creating hierarchy rollups, or rollups on objects with a lookup relationship, without code - Automatically relating objects based on matching information -   ### How customers enabled their users: - [Rollup Helper & Lookup Helper Give SquadLocker’s Sales Team Data On-demand](https://www.passagetechnology.com/customer-success/rollup-helper-online-store) - [Rollup Helper Gives the AskNicely Team Actionable, Real-time Data During the Pandemic](https://www.passagetechnology.com/customer-success/rolluphelper-asknicely) - [Bank Gets Broader View of Client Details in One Step with Rollup Helper](https://www.passagetechnology.com/customer-success/rolluphelper-bank) - [Bizible Enhances Account-Based Marketing Journey Within Salesforce Using Rollup Helper](https://www.passagetechnology.com/customer-success/bizible) A lot of requests to the IT team come from other departments that need assistance setting up or maintaining the company's tech stack as well as the data in it. The easier it is for your users to manage this on their own, the less you need to get involved.  Assist your Salesforce Admins with multiple apps. [Data Quality Helper](https://www.passagetechnology.com/data-quality-helper-overview) lets Admins use customizable rules for enhanced data validation and duplicate data resolution, which helps users to elevate overall data quality. It also automatically deletes unnecessary data to save on storage costs. [Rollup Helper](https://www.passagetechnology.com/rollup-helper-overview) creates rollups between objects with a lookup relationship and even hierarchy rollups on the same object without needing a developer. [Lookup Helper](https://www.passagetechnology.com/lookup-helper-overview) automatically relates objects based on matching information to cut down on duplicate records. All of these apps let users build needed items with clicks and not code, saving money on developer costs. ## Managing IT Projects ### What we can help with: - Project management including Gantt charts, resource management, time entry, and more - Setup and training for [Milestones PM+ with starter packs](https://www.passagetechnology.com/milestones-pmplus-starter-packs) - [Overcoming IT project management challenges & cost overruns](https://www.passagetechnology.com/passage-technology-blog/project-management-costs)   ### How customers manage projects: - [Public Transportation Agency With 9 Million Riders Uses Milestones PM+ to Streamline Projects](https://www.passagetechnology.com/customer-success/milestones-pm-transportation) Tech projects sometimes go off the rails — changing requirements push out deadlines and add to costs. Stay on top of your projects by using our project management app, [Milestones PM+](https://www.passagetechnology.com/milestones-pm-plus-overview). Assign projects, tasks, or milestones to the right contact (even those outside of your org), and keep track of resource workloads to evenly assign work. ## Avoiding Technical Debt ### What we can help with: - [Development services](https://www.passagetechnology.com/developmentservices) - [Avoiding technical debt in Salesforce](https://www.passagetechnology.com/passage-technology-blog/what-is-technical-debt-and-how-can-you-avoid-it-in-salesforce)   ### How customers personalized solutions: - [Custom Process Management Solution for Pharmaceutical Company](https://www.passagetechnology.com/customer-success/pharmaceutical-company) - [Uniti Fiber Leverages Passage Technology's Apps & Development Services for Expansion](https://www.passagetechnology.com/customer-success/devservices-uniti-fiber) - [Implementing Community Cloud Solution for Rockpool Investments](https://www.passagetechnology.com/customer-success/2016/12/29/rockpool-investments-community-cloud) Every company is unique, and your specific challenges may need a custom solution. However, you want to do it in a way that will take care of current issues, while being sustainable to maintain in the future. We're Salesforce Consulting Partners with over a dozen certified developers. We have a proven process to build the solution you need, migrate any previous data, and train your users on how to use the finished solution. We support you every step of the way to moving your company in the right direction — by getting the right data, making tactical decisions, removing technical debt, moving off of legacy systems, or building whatever is needed for your company! #### Have any questions or want to see these solutions in practice? [Sign up for a one-on-one demo!](https://www.passagetechnology.com/any-product-one-on-one) --- ## Helpful Resources: [Essential Guide For Admins & Developers](https://www.passagetechnology.com/en/essential-guide-for-salesforce-admins-developers) [![Essential-Salesforce-Guide_Helper-Suite](https://www.passagetechnology.com/hs-fs/hubfs/2021/Essential-Salesforce-Guide_Helper-Suite.png?width=377&name=Essential-Salesforce-Guide_Helper-Suite.png)](https://www.passagetechnology.com/en/essential-guide-for-salesforce-admins-developers) [Essential Guide For Project Leaders](https://www.passagetechnology.com/en/essential-guide-for-project-leaders-in-businesses-using-salesforce) [![Essential-Salesforce-Guide_Milestones_PMplus](https://www.passagetechnology.com/hs-fs/hubfs/2021/Essential-Salesforce-Guide_Milestones_PMplus.png?width=377&name=Essential-Salesforce-Guide_Milestones_PMplus.png)](https://www.passagetechnology.com/en/essential-guide-for-project-leaders-in-businesses-using-salesforce)   [Customer Success Stories](https://www.passagetechnology.com/customer-success) [![Handshake](https://www.passagetechnology.com/hs-fs/hubfs/Customer-Success/CS_Finemark.jpg?width=430&name=CS_Finemark.jpg)](https://www.passagetechnology.com/customer-success)   [Use Case Libraries](https://www.passagetechnology.com/use-case-libraries) [![Books on desk in library](https://www.passagetechnology.com/hs-fs/hubfs/Stock%20images/Books%20on%20desk%20in%20library%20at%20the%20elementary%20school.jpeg?width=335&name=Books%20on%20desk%20in%20library%20at%20the%20elementary%20school.jpeg)](https://www.passagetechnology.com/use-case-libraries) [Driving Success in Project Management [Infographic]](https://www.passagetechnology.com/en/infographic-driving-success-in-project-management) [![MPM+Infographic_Success_Social](https://www.passagetechnology.com/hs-fs/hubfs/Essential%20Guides/MPM+Infographic_Success_Social.png?width=600&name=MPM+Infographic_Success_Social.png)](https://www.passagetechnology.com/en/infographic-driving-success-in-project-management)   [Our Feature Release Process](https://www.passagetechnology.com/feature-release-process) [![Company Information](https://www.passagetechnology.com/hs-fs/hubfs/2021/PT-abt.png?width=600&name=PT-abt.png)](https://www.passagetechnology.com/feature-release-process) © 2026 Passage Technology LLC All Rights Reserved. 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