Customer Success

Public Transportation Agency With 9 Million Riders Streamlines Projects

Salesforce project management for public transportation uses project app Milestones PM+ and trusted service partner Passage Technology. Case study, customer success story.

Challenge: Getting the Team on the Same Page

A public transportation agency for a large metro area that serves more than nine million people needed a project management solution to help their team...

Activity Monitoring, Project Management, Scheduled Rollups, SUM, Milestones PM+, Salesforce mobile app, customer experience, Industry: Transportation

Rollup Helper Gives AskNicely Actionable Data During the Pandemic

Feedback software, AskNicely, uses free Salesforce admin app Rollup Helper from trusted service partner Passage Technology. Case study, customer success story.

AskNicely is a customer experience platform whose mission is to help businesses drive customer happiness by collecting feedback directly after an experience (based on the Net Promoter Score...

Rollup Helper, real-time data, Net Promoter Score, customer experience, data aggregation, Industry: Software

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Challenge: Getting the Team on the Same Page