--- title: We're Here for You description: The new design of our Support page provides customers with options so they can choose the type of support they want. image: https://www.passagetechnology.com/hubfs/support-ga190f18ab_640.jpg --- [GET DEMO](https://www.passagetechnology.com/any-product-one-on-one) **+1 (224) 655-6779 [![Trusted Salesforce service partner Passage Technology](https://www.passagetechnology.com/hubfs/2021/Nav-header-logo_PT.png) ](https://www.passagetechnology.com) # We're Here for You 2022/11/11 [![Free Salesforce business guides to help admins/developers, project managers, sales managers, and decision makers. Download the free PDF series now: Reinventing Your Business, Reimagining Your Salesforce®.](https://www.passagetechnology.com/hubfs/2021/Essential-Guides-Salesforce.png) ](https://www.passagetechnology.com/en/essential-guides-for-business-transformation-with-salesforce) ## New Support Page Provides Easy Access to Resources & Options At Passage Technology, we put customers at the center of everything we do. That’s why we’re thrilled to announce that we’re launching our enhanced customer Support page.  The new design provides customers with options to easily choose the type of support they prefer—from email/logging a support case, reading Knowledge Articles, or having a live chat, to reaching out to the Trailblazer community for each of our apps.  “Our commitment to supporting our customers at every stage of their journey is something that differentiates us from other companies, and it’s something we are continuously improving,” explains Passage Technology’s Co-Founder, Jerome Reid. In an AppExchange review, Natalie DeLaGuardia, who is a Salesforce Administrator at Alliant Health Solutions, wrote about the support she received from the Passage Team throughout her journey. “Their Sales and Support teams are unmatched in their assistance and willingness to ensure client success. They are responsive, thorough, and extremely accommodating...I couldn't possibly be more satisfied with the results and the overall experience,” explained Natalie. We understand that our customers are busy and need answers to their questions fast. “Our support staff are all dedicated team members, and are not outsourced, which allows us to provide faster turnaround times and communication. Our support goal is to reply to each customer email within 24 hours,” explains Passage Technology’s Operations Manager Jacob Blair. Visit [Support](https://www.passagetechnology.com/support), to check out the new page.   Tags: [Customer Success](https://www.passagetechnology.com/passage-technology-blog/topic/customer-success), [Customer Support](https://www.passagetechnology.com/passage-technology-blog/topic/customer-support) | [** Celebrating Project Managers on International Project Management Day ](https://www.passagetechnology.com/passage-technology-blog/project-management-day) | [Passage Technology Blog](https://www.passagetechnology.com/passage-technology-blog) | [ Ask PT About Viewing Open Cases on Salesforce Contact or Account Level ** ](https://www.passagetechnology.com/passage-technology-blog/ask-pt-about-viewing-open-cases-on-salesforce-contact-or-account-level) | | --- | --- | --- | [ 7 Popular Use Cases that Lighten the Load for Salesforce Admins ](https://www.passagetechnology.com/passage-technology-blog/use-cases-admins) [ What is technical debt, and how can you avoid it in Salesforce? ](https://www.passagetechnology.com/passage-technology-blog/what-is-technical-debt-and-how-can-you-avoid-it-in-salesforce) [ Learning from Rollup Helper’s Supportive Trailblazer Community ](https://www.passagetechnology.com/passage-technology-blog/rollup-helpers-supportive-trailblazer-community-app-resources) [ Passage Technology News and Updates – Spring 2026 ](https://www.passagetechnology.com/passage-technology-blog/news-spring-2026) [ True Effectiveness with Salesforce Agentforce Requires Elevating Data Quality First ](https://www.passagetechnology.com/passage-technology-blog/true-effectiveness-with-salesforce-agentforce-requires-elevating-data-quality-first) [ Roll-up Solution When a Roll-up Summary Field Can't be Used ](https://www.passagetechnology.com/passage-technology-blog/roll-up-solution-when-a-roll-up-summary-field-can-not-be-used-and-process-builder-does-not-fire-on-delete) [ GDPR and Using the Salesforce Individual Object ](https://www.passagetechnology.com/passage-technology-blog/gdpr-and-the-using-the-salesforce-individual-object) [ Can’t Create Quote From Opportunity in Lightning Using New Quote Button? ](https://www.passagetechnology.com/passage-technology-blog/new-quote-button) [ Rollup Helper vs Declarative Lookup Roll-up Summaries (DLRS) ](https://www.passagetechnology.com/passage-technology-blog/rollup-helper-vs-declarative-lookup-roll-up-summaries-dlrs) [ Passage Technology News & Updates – Winter 2026 ](https://www.passagetechnology.com/passage-technology-blog/passage-technology-news-updates-winter-2026) © 2026 Passage Technology LLC All Rights Reserved. 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