Most Recent Call Date

Problem

How do you calculate the latest Activity Date of all Tasks with the type "Call" for each Contact record?

Solution

Quickly deploy one of Rollup Helper pre-built rollups named, "Most Recent Call Date." The Most Recent Call Date use case calculates the latest ActivityDate of all children Tasks of type "Call" for each Contact record. This use case deploys one Rollup Helper setting and one field, "rhuc_Most_Recent_Call_Date."

Once logged into your Salesforce organization click on the App Launcher or All Tabs and search for "Rollup Helper." Click on the "Browse Use Cases" tile and click Deploy next to the Most Recent Call Date label:

• Click on the Deploy Most Recent Call Date Field button
  
• The Most Recent Call Date field will be deployed.
• Please Note: Field Level Security will not be automatically set when creating fields through Rollup Helper, and the field will not automatically be added to page layouts. Please ensure that the newly created field is added to all desired layouts and permission sets once the rollup creation process has concluded.
• Then, click on the Deploy and Run Most Recent Call Date Setting button
  
• Finally, click on the Start Rollup Run button
  

You will also be able to view and edit the deployed rollup via the All Rollups page.

Now Sales reps can see the last time they talked with a Contact so it's easier to pick up where they left off.