--- title: Efficient Storage of Automated Emails |Stoarage Helper Salesforce App | Storage Helper Use Case Library description: Use Salesforce app Storage Helper to delete automated emails no longer needed in your org based on criteria that you define. Keep data storage costs low image: https://www.passagetechnology.com/hubfs/2021/SH-use-case_auto-emails.png --- [GET DEMO](https://www.passagetechnology.com/any-product-one-on-one) **+1 (224) 655-6779 [![Trusted Salesforce service partner Passage Technology](https://www.passagetechnology.com/hubfs/2021/Nav-header-logo_PT.png) ](https://www.passagetechnology.com) # Streamline Storage of Automated Emails Used by Salesforce [![Free Salesforce business guides to help admins/developers, project managers, sales managers, and decision makers. Download the free PDF series now: Reinventing Your Business, Reimagining Your Salesforce®.](https://www.passagetechnology.com/hubfs/2021/Essential-Salesforce-Guide_Helper-Suite.png) ](https://www.passagetechnology.com/en/essential-guide-for-salesforce-admins-developers) ## Problem Automated emails may be sent from Salesforce when a customer case is submitted to acknowledge receipt of the case. This ensures that the customer is promptly responded to and high service standards are maintained. However, these automated emails consume a substantial amount of valuable Data Storage space which can be quite costly. ## Solution Use Storage Helper to delete the automated emails that are no longer needed in the org based on criteria that you define. If you haven’t already done so, [install Storage Helper](https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5fvwEAB) from the AppExchange. For assistance with the setup, please view the [Getting Started With Storage Helper](https://www.passagetechnology.com/storage-helper-use-case-library/2017/1/10/getting-started-with-storage-helper) guide or send us an email: [support@passagetech.com](mailto:support@passagetech.com) 1. Determine your filter criteria. This will vary from org to org but some items to consider: 1. Subject 2. From Email 3. Created Date 4. Incoming (True or False for outbound or inbound) 2. Create a New Storage Recycle Job from the Storage Recycle Jobs tab. 1. Give the job a meaningful name: Sent Auto Response Emails 2. Select the object to delete records from: Email Message 3. Add a user-friendly description including your criteria in the Notes section. For this use case, we recommend something to the effect of: 'Delete outbound automated emails with the subject, “Thank you for submitting your case” 7 days after they are sent.’ 4. Create Filter Criteria 1. Created Date 1. Less Than 2. Last number of days: 7 2. Is Incoming>equals>false 3. Subject>contains>Thank you for submitting your case 5. Select Backup Mode to create a .csv file of the records that Storage Helper recycles. 6. Preview Records to ensure that you have created the desired filter criteria. 7. Activate the setting. Do you have a related use case you would like to share? Please let us know by commenting below!   Tags: [Case](https://www.passagetechnology.com/storage-helper-use-case-library/topic/case), [Email](https://www.passagetechnology.com/storage-helper-use-case-library/topic/email), [Storage Helper](https://www.passagetechnology.com/storage-helper-use-case-library/topic/storage-helper) | [** Manage Storage Better: Recycle Unneeded, Archived Calls in Salesforce ](https://www.passagetechnology.com/storage-helper-use-case-library/recycle-archived-calls) | [Storage Helper Use Case Library](https://www.passagetechnology.com/storage-helper-use-case-library) | [ Keep It Clean: Mass Delete Old Synced Tasks in Your Salesforce Org ** ](https://www.passagetechnology.com/storage-helper-use-case-library/mass-delete-old-synced-tasks) | | --- | --- | --- | [ USE CASE: Deleting Old Chatter Follows to Stay Under Salesforce Limits ](https://www.passagetechnology.com/storage-helper-use-case-library/delete-old-chatter-follows) [ Keep It Clean: Mass Delete Old Synced Tasks in Your Salesforce Org ](https://www.passagetechnology.com/storage-helper-use-case-library/mass-delete-old-synced-tasks) [ Streamline Storage of Automated Emails Used by Salesforce ](https://www.passagetechnology.com/storage-helper-use-case-library/automated-emails) [ Manage Storage Better: Recycle Unneeded, Archived Calls in Salesforce ](https://www.passagetechnology.com/storage-helper-use-case-library/recycle-archived-calls) [ Mass Delete Old, Unneeded Marketing Activities (Clicks & Opens) ](https://www.passagetechnology.com/storage-helper-use-case-library/old-marketing-activity-clicks-opens) [ Mass Delete Old Emails, Auto-Responses & Case Email Messages ](https://www.passagetechnology.com/storage-helper-use-case-library/recycle-old-cases-case-email-messages) [ Keep It Clean: Mass Delete Old Synced Tasks in Your Salesforce Org ](https://www.passagetechnology.com/storage-helper-use-case-library/mass-delete-old-synced-tasks) [ Deleting Old, Inactive Campaigns in Salesforce To Save Storage Space ](https://www.passagetechnology.com/storage-helper-use-case-library/old-campaigns) [ Manage Storage Better: Recycle Unneeded, Archived Calls in Salesforce ](https://www.passagetechnology.com/storage-helper-use-case-library/recycle-archived-calls) [ Mass Delete Old, Unneeded Marketing Activities (Clicks & Opens) ](https://www.passagetechnology.com/storage-helper-use-case-library/old-marketing-activity-clicks-opens) © 2026 Passage Technology LLC All Rights Reserved. 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