Number of Tasks From Lead Owner Problem: Because of Salesforce limitations with the standard relationship between Task and Lead, this use case gets a bit complicated, but with the use of our tool Lookup Helper along with Rollup... COUNT, Lead, Lead Management, Rollup Helper, Task
View Available Personnel in a Geographical Area Problem: As an inbound call center rep, I need to quickly and easily find available resources within the geographical location of the customer. Custom Object, Helper Suite, Rollup Helper, Field Rep, Zip Code
