Problem:

To improve customer retention, it is important to categorize customers based on the amount of time since their most recent order. You can use that information to automate processes to reach...

Problem:

To increase sales productivity, I want to see the last task's subject on contact records as well as a hyperlink so it can be used in contact list views and reports.

Problem:

As a Sales Manager, I need to know how many outbound call attempts it takes to achieve a discussion.  Additionally, so that my reps are more productive, I need a filtered list view of the...

Background: It is often times essential to identify a primary contact or specific "role" within an account. This may be for support or sales reasons. You may want to identify the primary contact's email address or other key piece of contact information and have it accessible to workflow, other...

Business Problem:

As a Marketing Manager, I want to see the name of the first Campaign a prospect was a member of displayed on the Contact record.

Business Problem:

Business Problem:

Business Problem: 

As an Sales Representative, I want to see the first response date to a given campaign displayed on a contact record in order to determine how quickly a prospect responds.

Business Problem: 

 As an Sales Representative, I want to see the last time a Contact responded to a Campaign.  

Business Problem:  

As an Sales Representative or Marketing Manager, I want to see the number of Campaigns a Contact has been a member of.  This will help me analyze relationship building as well as how many campaigns it took to close a sale.

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