Passage Technology Blog

It's human to avoid big changes, especially when it comes to adjustments that affect our work. So it's not surprising that while Salesforce introduced the Lightning UI in 2014, not every organization has adopted it yet. Some wanted to wait until the bugs worked out and more functionality was added. Others put it off, knowing it'd be a lot of work to support. However, that won't be an option forever.

Most individuals and businesses try to find the most "logical" solution to obstacles by doing research or looking at reviews before coming to a decision. Western cultures also value everyone having a say and the most popular choice wins. Combine the two and you get the quote, "Logic clearly dictates that the needs of the many outweigh the needs of the few." So it's no surprise that VPs and managers might vote to choose new company initiatives.