Passage Technology Blog

Walt Disney once said, “It’s kind of fun to do the impossible.”

Have you been told something you want to achieve in Salesforce® is impossible? You're not alone. Check out the following stories to see how the impossible becomes possible.

Dear PT, 

At our company, we are having difficulties leveraging the default configuration for the Last Activity field in our Salesforce^® org. We are looking for a convenient and efficient way for RevOps team members to know what happened in our last contact with a customer, but it’s difficult since activities are split into both Tasks and Events. And it would be nice if we didn’t have to spend time on coding and ongoing maintenance to achieve this. Can you help?

C. Last in NOLA

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