Passage Technology Blog

Duplicate records in the Salesforce^® platform can create significant challenges for a business, impacting efficiency, decision-making, and customer relationships. When AI tools, such as Agentforce or other solutions, are integrated for customer acquisition and support, these issues can be amplified.

Salesforce Data Cloud Preparation Tools and Resources

The first step in Agentforce implementation is improving data and records across the platform—before AI begins its work.

Without that commitment, users may not achieve, initiatives may fail, and the Admin may need to answer some difficult questions. With it, possibilities open up for the business and the Admin’s career—here’s how.

This issue features strategies and tips for getting more out of your Salesforce®, plus our latest app updates and customer story.

This issue features strategies and tips for getting more out of your Salesforce®, plus our latest app updates and customer story!

Admins need all the help they can get.

Step-by-step instructions from our support team for implementing time-saving features.

One of the challenges for optimizing the use of Salesforce^® is that many different users create the records stored in the platform. This creates the potential for wide variances in how the records are created and the information they contain. This lack of uniformity can make it difficult to find and unearth actionable insights across numerous business functions.

This issue features the latest company news and app updates!