Passage Technology Blog

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Ask PT About Listing All Grandchild Records on a Parent Record in Salesforce

2022/05/03

Dear PT, 

At our company, when a Case or Opportunity is created, the parent Account is not always known or identified at that time. This creates a significant amount of work later, trying to manually identify if there is an Account and what it might be. Also, we think it would be useful to have a top-down look at these relationships, viewing the parent Account and seeing a list of its child Accounts and their related objects. How could we accomplish this?

Gren P. Reant from Childwold, NY

Accelerate Your Salesforce Org with Helper Suite

2021/06/15

Stop Coding and Focus on Growing Your Partner Program

Passage Technology’s Helper Suite apps allow you to stop coding where you don't have to, so you can focus on the key goals for your partner program. The Helper Suite is an accelerator for sales operations and Salesforce Admins/power users, business analysts, and developers. The toolkit includes Rollup Helper, Lookup Helper, Prioritization Helper, and Storage Helper. 

Salesforce Admin Tips, Tools & How-to-Guides from Passage Technology

2021/04/14

At Passage Technology, our goal is to help you do more with Salesforce. We understand that the journey to becoming an Awesome Salesforce Admin can be a big undertaking as orgs become more customized and complex. 

Following is a collection of tips, tools, and shortcuts from our team that will help you and your users get the most out of your Salesforce.

7 Challenges Salesforce Admins Face & How Helper Suite Apps Solve Them

2021/03/30

Do More with a Little Help from Your Friends

Like the Beatles’ song, when you have a little help from your friends, you can do so much more. 

An accelerator for sales operations and Salesforce Admins/power users, business analysts, and developers, Passage Technology’s Helper Suite apps allow you to stop coding where you don't have to, so you can focus on your organization's key goals. 

How You Can Achieve Your Rollup Goals With Rollup Helper

2020/09/30

Are you restricted by Master-Detail relationships? Do you find that you’re unable to create rollups on certain Objects or fields? Are you limited in your ability to create filtered rollups or face challenges in getting accurate and reliable rollup calculations?

Roll-up Solution When a Roll-up Summary Field Can't be Used and Process Builder Doesn't Fire on Delete

2017/09/15

In Salesforce, many businesses have a need to see aggregated data from child records on a parent record. For example, to show the sum or average of closed won Opportunities on a Custom Object, like Industry for example. There may also be a need to choose the first or last child record, and from that selection, display a key piece of text, such as the first Campaign that triggered a response at an Account.

Passage Technology Blog