Passage Technology Blog

Step-by-step instructions from our support team for implementing time-saving features.

Customer Service Productivity Is a Win-Win for Companies & Customers

It makes sense. Customer service reps work closely with customers, so it gives reps the perfect opportunity to proactively help them by recommending upgrades or other products, right?

See how others are finding new ways to achieve their goals in Salesforce® without code.

This issue features the latest company news and app updates!

Customization Beyond Limits: How Apps & Services Can Tailor Salesforce® to Customer Needs

Tell us how you’ve used Rollup Helper + Lookup Helper together for a chance to win one of five $50 Amazon Gift Cards

User feedback helps us improve our apps, providing the best experience, features, and functionality.

Customer reviews and ratings are becoming an increasingly important part of the buying process, helping buyers make informed decisions.

This issue features the latest company news and app updates!

How Retailers & Other Organizations Can Use Salesforce^® Apps to Optimize Data

How Salesforce Apps Transform Billing Processes, Delivering Real-time Data and Automating Workflows

Inefficient processes not only waste time, they cost organizations millions of dollars a year. “Some organizations are losing up to $1.3 million a year due to inefficient tasks weighing employees down, according to a report by Formstack and Mantis Research which surveyed 2,000 workers,” said CIO Dive in their article, "Businesses can lose up to $1.3M a year on inefficient processes."