2024/01/17
We at Passage Technology are proud to announce that our popular e-book series, “Essential Guides for Business Transformation,” has been revised and updated for 2024.
2024/01/17
We at Passage Technology are proud to announce that our popular e-book series, “Essential Guides for Business Transformation,” has been revised and updated for 2024.
2023/10/05
Like the Beatles’ song, when you have a little help from your friends, you can do so much more.
An accelerator for Salesforce Admins/power users, business analysts, and developers, Passage Technology’s "Admin Apps" allow you to stop coding where you don't have to, so you can focus on your organization's key goals.
2023/09/29
Managing data is becoming increasingly complex, and when you add AI to the mix, it adds another layer of complexity.
2023/09/21
Dear PT,
Managing data and data hygiene in Salesforce® is a constant struggle at our company. Sometimes, incomplete data can be as damaging as bad data. With different people doing the data entry, it can be difficult to make sure the information is complete every time. For example, Opportunities may not have the key roles for the Contacts properly documented. Is there any easy way to identify and fix these data gaps?
Val I. Dayshon from Roll, AZ
2023/03/29
Dear PT,
At our company, when users create a Salesforce® Contact, a search is done to find if the related Account is already in our records. If they don’t find an Account, then one is created. This manual process sometimes results in duplicate Accounts being created, with identical information or differing information. Data quality suffers, relationship management is affected, and then time and resources are wasted fixing the problems. There has to be a better way.
Bette R. Dada-Highjeene from Dublin, OH
2022/08/05
Benjamin Disraeli once said, “Change is inevitable. Change is constant.” And in the world of data, change happens at lightning speed. To give you an idea of just how fast data changes–Salesforce® reports that every 30 minutes, 120 business addresses change, and 75 phone numbers change.
2022/06/30
Database Administrators work behind the scenes to keep their Salesforce org running smoothly. They do everything from creating reports and automating complex business processes, to training users on Salesforce – all while helping their teams stay efficient and on top of things.
2022/05/11
2022/03/08
Just because you have access to tons of data, doesn’t always mean it’s being put to good use. Poor quality data can lead to significant losses.
2022/02/07
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