Passage Technology Blog

All businesses, whether they are for-profit or not-for-profit, have a bottom line and keeping the organization’s expenses in check is a main goal. Part of a healthy company is investing in tools or technology to assist in growth and another part is in not spending unnecessarily.  

Salesforce is an example of one of the investments companies make to enable growth. Being a multi-tenant environment, there are limits in place in order to ensure that our orgs perform consistently. One such area is Storage.

This issue gives you time-saving Salesforce® tips and resources, as well as our latest app news, and more!

The decisions people make are the key inputs to business AI output. Choose wisely.

Year in Review

As we say good-bye to 2025 and welcome 2026, we wanted to take a moment to reflect on the past year and most importantly, to thank you for using our apps and services.

User feedback helps us improve our apps, providing the best experience, features, and functionality.

Customer reviews and ratings are becoming an increasingly important part of the buying process, helping buyers make informed decisions.

Have you ever stared at your Salesforce^® org, scratching your head over a jumble of phone numbers that look like they came from different planets? One's got parentheses, another's dashed like a secret code, and some might have non-numerical notes for extensions and such. If this sounds familiar, you're not alone.

Having to engage in an audit of any kind is not usually seen as one life’s most enjoyable activities. Some audits (like tax audits) can be especially frightening, but as a general rule doing any type of audit, at minimum, can be a chore. Auditing the quality of your Salesforce^® data is no exception to this general rule.

Eliminating Data Silos, Connecting, and Organizing Data for AI

Managing data is becoming increasingly complex, and when you add AI to the mix, it adds another layer of complexity.

When we think of productivity, we usually think of making the most of our time, but there's more to it. 

Duplicate records in the Salesforce^® platform can create significant challenges for a business, impacting efficiency, decision-making, and customer relationships. When AI tools, such as Agentforce or other solutions, are integrated for customer acquisition and support, these issues can be amplified.