Passage Technology Blog

User feedback helps us improve our apps, providing the best experience, features, and functionality.

Customer reviews and ratings are becoming an increasingly important part of the buying process, helping buyers make informed decisions.

This issue features the latest company news and app updates!

How Retailers & Other Organizations Can Use Salesforce^® Apps to Optimize Data

How Salesforce Apps Transform Billing Processes, Delivering Real-time Data and Automating Workflows

Inefficient processes not only waste time, they cost organizations millions of dollars a year. “Some organizations are losing up to $1.3 million a year due to inefficient tasks weighing employees down, according to a report by Formstack and Mantis Research which surveyed 2,000 workers,” said CIO Dive in their article, "Businesses can lose up to $1.3M a year on inefficient processes."

In Salesforce, many businesses need to see aggregated data from child records on a parent record. For example, to show the sum or average of closed won Opportunities on a Custom Object, like Industry. They may always want to choose the first or last child record, and from that selection, display a key piece of text, such as the first Campaign that triggered a response at an Account. This sounds like it should be straight-forward to put together, but it could be more difficult to create than you'd think.

This issue features the latest company news and app updates!

Winter Series Part III – Actionable Insights & Project Management 

Winter Series Part II – Making Connections

Winter Series Part I – Peeling Back the Layers

Staying warm in the winter means adding layers of clothes and making adjustments for the weather. This blog peels back the layers, so you can see how technology can make a difference for nonprofits as they work toward their goals.

Dear PT, 

At our company, we view a retained dollar of revenue to be just as valuable as a new dollar. Even more so when you consider an unretained dollar needs to be replaced with a new dollar just to maintain flat revenue, which then hampers growth. So. . . how can we prevent churn and increase our retention rate along with cross- and upselling? Is there a data solution that identifies troubling signs early on when they can be corrected?

Lapser Chase from Retaine, Ireland