Passage Technology Blog

What is technical debt?

The easiest explanation is that hardware, software, or technical processes you implement now may not work in the future. This can manifest in many ways. When you're under pressure to put something together quickly, this can result in bugs that will take a lot of time to fix (possibly more time than doing it correctly the first time). Technical debt can also manifest when you move information over from a legacy system, or it can be something that needs to be fixed with better documentation to help user adoption or ensure people use the tools correctly.

This issue features stories on how you can do more with Passage Technology’s Apps and Salesforce.

Achieve Project Management Excellence within the Salesforce Platform

Now more than ever, our work lives are full of shifts and changes. We are living in a period of rapid digital transformation, which has been accelerated by the pandemic.

In certain respects, the greatest benefits of using the Salesforce® platform are often directly associated with its greatest challenges.

Setting Up Salesforce

Salesforce is more than a CRM company now—it has a multitude of cloud- and industry-focused solutions and a large marketplace of consulting and app vendors available to customize it via the Salesforce AppExchange. The platform requires a high degree of customization (and most likely packaged apps) to meet your needs; it’s just not a set of licenses you are buying from Salesforce. So by design it can be incredibly helpful for many companies to establish a strategy for implementing Salesforce.

Overcome Business Transformation Challenges & Extend Salesforce®

There’s a saying that life is not about the destination—it’s about the journey. Business transformation is an ongoing journey that accelerated during the past year and has continued. Typically when organizations undergo a business transformation it's in response to a change like the global pandemic. But the reality is that change is happening all around us. It's a constant in life—and in business.

Is Digital 360 Worth the Hype? The short answer is “absolutely.” 

Digital 360 has recently become the new industry standard for communicating with customers on the level they have come to expect. It allows businesses to connect with their audiences on the platforms they prefer, and the way they want. 

This issue features stories on how you can do more with Passage Technology's Apps and Salesforce.

At Passage Technology, our goal is to help you do more with Salesforce. We understand that the journey to becoming an Awesome Salesforce Admin can be a big undertaking as orgs become more customized and complex. 

Following is a collection of tips, tools, and shortcuts from our team that will help you and your users get the most out of your Salesforce.

Did you know diversity can have a direct effect on your bottom line?