Passage Technology Blog

This year, Passage Technology expanded its Giving Tuesday Pledge 1% commitment to include giving time by making cards for kids who will be hospitalized over the holidays. 

As businesses continue to react to the new challenges imposed on a world still reeling from a pandemic in its second year, this truth has emerged: Waiting to undertake strategic business transformation is not an option. 

Instilling Confidence

It would be nice if businesses could wait until the turmoil is over, gain a full understanding of the new environment, and then confidently make the changes needed to succeed. However, time is a luxury most businesses can’t afford. Business leaders need to move forward and enact transformation now, even if they may not have all the information they desire.

We want to provide you with the information you need to achieve your goals. 

This issue features stories on how you can do more with Passage Technology’s Apps and Salesforce.

Achieve Project Management Excellence within the Salesforce Platform

Now more than ever, our work lives are full of shifts and changes. We are living in a period of rapid digital transformation, which has been accelerated by the pandemic.

Time Savers for Managing Data, Reports, and Projects 

In certain respects, the greatest benefits of using the Salesforce® platform are often directly associated with its greatest challenges.

Setting Up Salesforce

Salesforce is more than a CRM company now—it has a multitude of cloud- and industry-focused solutions and a large marketplace of consulting and app vendors available to customize it via the Salesforce AppExchange. The platform requires a high degree of customization (and most likely packaged apps) to meet your needs; it’s just not a set of licenses you are buying from Salesforce. So by design it can be incredibly helpful for many companies to establish a strategy for implementing Salesforce.

A New Support Option for Our Customers

A recent Harvard Business Review study reports 62% of customers think having knowledgeable employees is the third most important aspect needed for a company to provide good customer service.

Overcome Business Transformation Challenges & Extend Salesforce®

There’s a saying that life is not about the destination—it’s about the journey. Business transformation is an ongoing journey that accelerated during the past year and has continued. Typically when organizations undergo a business transformation it's in response to a change like the global pandemic. But the reality is that change is happening all around us. It's a constant in life—and in business.

Is Digital 360 Worth the Hype? The short answer is “absolutely.” 

Digital 360 has recently become the new industry standard for communicating with customers on the level they have come to expect. It allows businesses to connect with their audiences on the platforms they prefer, and the way they want.